Advisor – Clinical Review - UAE
Job Title: Advisor – Clinical Review
Division: Health System Compliance
Section: Clinical Reviews & Investigations
Job Objective
Provide professional advisory services regarding complaints handling and charts review.
Organizational Relationships
Reporting Relationships:
Internal Communication:
All Staff within the Health System Compliance Division
Disciplinary Committee
External Communication:
Complainants
Health Practitioners
Independent Review Panel
Key Responsibilities/Duties
Functional Role:
Provide medical and technical advice, as required to the Section Head – Clinical Reviews &
Investigations and/or Disciplinary Committee with the objective of ensuring timely and
appropriate resolution of complaints;
Assist the Section Head – Clinical Reviews & Investigations and/or Disciplinary Committee in
the decision making process specifically through medical and technical advice with
determination on the reasonableness and appropriateness of medical treatment and intervention;
Participate in the development and implementation of department policies and procedures and
ensure alignment with the overall strategic goals of HAAD;
Report to staff in the Section on any errors in patient medical records, files and documents;
Attend key scientific meetings / conferences and keep abreast of relevant scientific publications
to maintain awareness of current scientific developments within specialized therapeutic areas,
and establish and maintain contacts with external customers and opinion leaders;
Undertake initial chart reviews, and recommend the need for independent clinical review panels
where necessary;
Formulate relevant questions to be answered by the independent clinical review panels;
Attend Disciplinary Committee meetings to discuss complaints;
Maintain confidentiality and privacy of patient, client, and employee information in verbal,
written, telephonic and electronic forms at all times in accordance with HAAD laws and
regulations;
Perform such other related tasks as they arise and as delegated by Section Head – Clinical
Reviews & Investigations.
Key Accountabilities Key Performance Measures
Medical and technical advice for clinical
review
Quality of advisory services provided
Section Head and/or Disciplinary
Committee, Panel satisfaction
Patient Evaluation Accuracy and timeliness of evaluations
Analysis of collected data Quality and timeliness of analysis
Status and Performance Reports Quality and timeliness of management
reporting
Job Specifications
Technical Skills & Knowledge Knowledge Level
Knowledge of the roles of relevant regulatory
entities Intermediate
Knowledge of research methods, techniques,
and/or sources of information Advanced
Technical knowledge of medical practices Advanced
Soft / Behavioral Skills Knowledge Level
Information Management Advanced
Presentation Skills Intermediate
Analytical Thinking Advanced
Problem Solving Advanced
Core Competencies Knowledge Level
English Language Intermediate
Arabic Language Intermediate
Computer Literacy Intermediate
Attention to Detail Advanced
Decision Making Intermediate
Communication & Relationship Management Advanced
Preferred Qualifications:
A minimum of a M.D Degree;
Preferred Experience:
Minimum of 10 years of relevant experience in an M.D field.
